Privacy Policy
Effective Date: 15/01/2024
This Privacy Policy may be updated or modified at any time, without prior notice.
WordLabs ("we," "us," or "our") is committed to protecting the privacy and security of your information. This Privacy Policy outlines how we handle and safeguard the personal information and documents you provide to us.
1. Collection of Information
We collect information necessary to provide our editing and proofreading services, including but not limited to, your name, email address, and any documents or materials you submit for those services.
2. Use of Information
The information we collect is used solely for the purpose of providing, improving, and personalizing our services. We utilize your contact details to communicate with you regarding your projects and our services.
3. Use of Information for Marketing Purposes
We may use your contact information, such as your email address, for marketing purposes, including targeted advertising through platforms like Google Ads. This includes creating custom advertising lists (e.g., Customer Match) based on your interactions with our services. You may opt out of receiving marketing communications at any time by contacting us at contact@wordlabs.co.za.
4. Data Sharing and Disclosure
We do not share, sell, rent, or trade any of your personal information or submitted work with third parties for their promotional purposes. Access to your information and submitted materials is strictly limited to employees of WordLabs who require it to perform their job functions, such as editing, proofreading, and customer service.
5. Confidentiality of Submitted Work
We understand the importance of confidentiality in academic and professional writing. As such, all work submitted to us remains strictly confidential and is never shared with anyone outside of our company. Our employees are bound by company policies that enforce the confidentiality and protection of your work.
6. Data Security
We employ a variety of security measures to protect the confidentiality and integrity of your personal information and submitted materials. Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@wordlabs.co.za.
By using our services, you consent to the practices described in this Privacy Policy.